MountainCloud & Payroc

As Payscape grew, sales, operations, and customer data were spread across fragmented systems. This made it difficult to maintain consistent lead-to-cash workflows, gain real-time visibility into performance, and support efficient execution across teams. Leadership needed a unified platform that could streamline operations while remaining flexible enough to scale with the business.

Payscape partnered with MountainCloud to design and roll out a scalable, Salesforce-native platform that unified sales, operations, and customer data across the organization. MountainCloud worked closely with stakeholders to align workflows, automate key processes, and replace disconnected tools with a single, reliable system of record.

The initial implementation focused on improving lead-to-cash execution, standardizing data structures, and delivering real-time reporting for leadership. The platform was intentionally designed to evolve alongside the business, ensuring long-term flexibility rather than a one-time deployment.

With MountainCloud’s Salesforce implementation, Payscape achieved:

• Streamlined lead-to-cash workflows across teams
• Improved data visibility and reporting for leadership
• Automated processes that reduced manual effort
• A more consistent and scalable customer experience

Following Payscape’s acquisition by Payroc, the value of the platform became even more evident. MountainCloud supported the expansion of the original implementation, enabling Payroc to onboard new teams, standardize processes, and scale Salesforce to support a larger, more complex organization—without disrupting day-to-day operations.

This engagement demonstrates MountainCloud’s ability to deliver Salesforce platforms built for growth and change. By focusing on scalability from the start, MountainCloud helped ensure the system remained effective not only at launch, but through acquisition, expansion, and ongoing evolution. The result is a core platform that continues to support Payroc’s operations, integration efforts, and data-driven decision-making.